Programmatic Supervisor

Company description

Hi there—at Razorfish, we’re leaders in what's next. Since the dawn of the internet, we’ve helped brands move first through every era of transformation, defining what digital means for business and now leading brands into the age of AI. Everyone has a prediction. Razorfish has a track record.

Named a Most Innovative Agency three years running (2024–2026) by Campaign US, our work reflects a proven ability not just to anticipate what’s coming, but to help our clients actively shape the future. No matter the trend or cultural moment, delivering real business impact wouldn’t be possible without our people. We bring together curious, driven, and diverse thinkers who challenge convention, push boundaries, and hold a high bar for creative excellence.

If you’re motivated to work alongside top performers, push the boundaries of what’s possible, and help define where technology, business, and marketing are headed next—this is the place to do it.

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The Programmatic Supervisor is responsible for overseeing the day-to-day execution, optimization, and performance of programmatic digital media campaigns across channels such as display, online video, CTV, audio, native, and emerging digital formats. This role serves as a key campaign lead, helping translate client objectives into strong programmatic media recommendations and ensuring campaigns are set up, managed, monitored, and optimized to deliver against business goals.

The Supervisor will work hands‑on within DSPs such as The Trade Desk, DV360, Yahoo DSP, Amazon DSP, or similar platforms, while also guiding junior team members through campaign setup, QA, pacing, reporting, troubleshooting, and optimization best practices.

This individual will partner closely with internal strategy, analytics, ad operations, account, and creative teams to ensure programmatic plans are executed accurately and efficiently. The Programmatic Supervisor is expected to understand campaign performance, identify trends, surface insights, and provide clear recommendations that improve media effectiveness. They should be comfortable managing multiple campaigns or work streams at once, communicating with internal stakeholders and platform partners, and helping simplify complex programmatic concepts for broader teams or clients.

In addition to campaign management, the Programmatic Supervisor plays an important role in training, mentoring, and supporting coordinators and other junior team members. This role requires strong attention to detail, analytical thinking, problem‑solving skills, and a proactive approach to both campaign performance and team operations. The ideal candidate has a strong foundation in programmatic buying, hands‑on platform experience, and the ability to balance executional oversight with strategic thinking as they help drive high-quality work across the team.

• Manage junior team member/s responsible for the client's media buys in the DSPs
• Direct the execution of programmatic deliverables to meet/exceed expectations
• Solid knowledge of the programmatic landscape – system setups on both DSPs, SSPs, publishers, etc.
• Develop, grow, and maintain relationships through exceptional client service
• Contribute to creation of action plans for achieving and measuring digital media success, including optimization strategies to achieve key KPIs
• Advocate for the value of programmatic by educating clients, partners and internal teams on the latest tech/data advancements and capabilities in this quickly evolving space
• Provide direction as needed for improving campaign performance through optimization and/or implementing new features and strategies
• Create and deliver presentations to both clients and internal teams showcasing campaign strategy and performance results
• Develop points of view on new technologies, trends, and opportunities in the automated digital media landscape
• Demonstrate a deep technical understanding as well as problem-solving and intervention when necessary
• Partner with analytics team on campaign measurement reporting and insights generation
  
  Lead regular insight meetings with clients detailing performance, campaign…