IT Service Desk Technician: End-User Support
Job in
Birmingham, Oakland County, Michigan, 48012, USA
Listed on 2026-09-08
Listing for:
Detroit IT
Full Time
position Listed on 2026-09-08
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Desktop Support, Technical Support
Job Description & How to Apply Below
Detroit IT seeks a Service Desk Technician to join our team in Birmingham, MI. You will provide first and second-tier IT support for end users, handling incidents, requests, and problems while updating our ticketing system and CRM.
You will act as an escalation point, triage priorities, and coordinate with the CTO/procurement on new technologies. This role emphasizes strong communication, teamwork, and reliable documentation.
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