Director of Underwriting

The Company is seeking a high-caliber Insurance Manager to join our leadership team. Working side-by-side with our existing Underwriter Manager, you will be responsible for the direct supervision, mentorship, and operational excellence of the Underwriting department staff.

This is a "player-coach" role intended for a leader who thrives on team development and process optimization but possesses the deep technical expertise to step into the trenches and "firefight" at the same time.

• Team Supervision:
  Partner with the existing Underwriting Supervisor to provide daily leadership to the underwriting staff, ensuring adherence and creating internal productivity standards.
• Policies and Procedures:
  Creating and Implementing.
• Workload Management:
  Monitor departmental queues and requests; redistribute workloads as necessary to maintain elite service levels across our multi-state footprint.
• Technical "Firefighting":
  Act as the co‑primary escalation point for complex underwriting decisions. Provide hands‑on support to the team during peak cycles or system transitions.
• Performance Mentorship:
  Conduct regular file audits. Focus on elevating the technical skill set of the staff and ensuring consistent application of underwriting guidelines.
• Compliance Oversight:
  Ensure all underwriting actions align with state‑specific regulations.
• Process Engineering:
  Collaborate with existing Supervisor to identify bottlenecks in the underwriting workflow and implement "Clear" system improvements together.

• Management
  
  Experience:
  
  Proven track record of managing and developing a team in a fast‑paced environment.
• Industry Expertise:
  Strong P&C (Property & Casualty) underwriting experience is mandatory, with a deep understanding of high‑frequency/high‑severity risk profiles.
• Professional Certification: A CPCU designation is highly desirable. We also strongly encourage candidates who are currently "go-getters" pursuing their CPCU to apply.
• Analytical Prowess:
  Ability to interpret complex data and make firm, documented decisions under pressure.
• Implementation:
  Prior experience creating and implementing policies and procedures.
• Leadership Style: A proactive, collaborative spirit. You must be able to share leadership space effectively with the existing Supervisor while maintaining a unified front for the department.
• Communication Mastery:
  Exceptional ability to deliver feedback that is firm yet professional, consistent with our high‑performance culture.

4+ years of underwriting experience with at least 2 years in a supervisory or lead capacity.

• Competitive Salary:
  Base salary is aligned with Detroit Metro 2026 benchmarks.