Family Hub Practitioner - Community & Home Visits

TWO ROLES BASED IN SUTTON COLDFIELD AND HODGE HILL ONE ROLE BASED IN ERDINGTON AND PERRY BARR About Us

As part of the Birmingham Forward Steps Partnership, we provide early years and family support for children aged 0–19 (or 25 with SEND). Our Children’s Centres and Family Hubs across Erdington, Hodge Hill, Perry Barr and Sutton Coldfield offer safe, welcoming spaces where families can access support, advice, and activities. From parenting groups and sensory rooms to health referrals and stay‑and‑play sessions, our experienced teams walk alongside families, helping them build on their strengths and navigate challenges.

We also offer links to childcare, midwifery, and employment support. Whether face‑to‑face or through our Digital Family Hub, everything we do is driven by compassion, fairness, and a commitment to children’s wellbeing. Join us and help make a difference where it matters most.

• 3‑5 days delivering in local hubs, family homes or community venues, meeting families face to face, working with families and professionals in providing the right help at the right time to families.
• Virtual and face to face support tailored to family’s needs across the streams, including occasional evening and weekend sessions.
• Using Microsoft Teams, Outlook and SharePoint to complete admin and reporting tasks.
• Gathering feedback from parents and partners to support quarterly data and evaluation.
• Working collaboratively with Family Hub Practitioners, Parenting and Group Workers and Community and Family Navigators, as part of a supportive, multi‑skilled team.
• You’ll receive a strong induction, regular supervision and the opportunity to develop your skills in a dynamic and values‑led environment.

• You hold a level 3 qualification (e.g. Health and Social Care, Working with Parents) or equivalent experience.
• Experience supporting families with young children (0‑5), including home visits, assessments and structured interventions.
• Excellent listening, communication and problem‑solving skills.
• Knowledge of safeguarding, early help pathways and community resources.
• The flexibility to work across locations and occasionally during evenings or weekends to meet family needs.
• You’re someone who wants to grow, you’re keen to learn, open to feedback, and looking for a role where you can develop your skills and make a long‑term impact.

Spurgeons is one of the UK’s leading children’s charities, firmly supported by Christian beliefs and values, helping to support vulnerable children and their families through delivering projects to support children, young people, their families, and communities to find long‑lasting solutions to the challenges they face.

We create family hubs where we’re needed most, providing support with mental health, special educational needs, domestic abuse and all of family life’s challenges. We work through children and family centres, churches, schools and prisons. Putting children first in everything.

• Continuous professional development
• In house learning platform
• Employee Assistance Programme
• Salary sacrifice pension with employers contribution of up to 7%
• Enhanced maternity and paternity pay
• BHFS Health Cash Plan
• Life assurance 2 times annual salary
• Enhanced annual leave
• Additional paid time off at Christmas
• Flu vouchers
• Eye test reclaim

If you want to find out more about working at Spurgeons please visit our website.

We are committed to safeguarding the welfare of children and young people we serve. This post is subject to necessary safeguarding checks including an appropriate level DBS Disclosure.

Spurgeons is a Living Wage Employer.

We actively encourage applications from a broad and deep range of backgrounds and experiences. We are a Disability Confident Employer.