VIP Guest Experience Manager | Hospitality Leadership

A leading hotel chain in Birmingham is seeking a Guest Relations Manager to enhance the experience of VIP and long-stay guests. The ideal candidate will possess strong leadership and communication skills, ensuring a high standard of customer service. Responsibilities include managing guest interactions, resolving complaints, and fostering good relationships among hotel staff. This position offers an hourly rate of £13.20, with various employee benefits including meal provisions and paid holidays.

Applications are invited from candidates with prior managerial experience in customer service.
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