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Front Office Team Leader: Guest Experience & Operations

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Hyatt Regency
Full Time position
Listed on 2026-06-26
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services, Hotel Front Desk
Salary/Wage Range or Industry Benchmark: 24897 - 30430 GBP Yearly GBP 24897.00 30430.00 YEAR
Job Description & How to Apply Below

Hyatt Regency in Birmingham is seeking a Team Leader for the Front Office to oversee daily operations and ensure exceptional guest experiences. This full-time role includes supervising the Front Desk team, managing guest queries, and maintaining hotel standards.

The ideal candidate possesses strong customer service skills, prior experience in a similar position, and the ability to work effectively under pressure. Join Hyatt and enjoy various benefits including complimentary stays at Hyatt Hotels worldwide, generous holidays, and opportunities for career progression.

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