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Guest Experience Agent - Front Desk & Concierge
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-06-30
Listing for:
Hilton
Full Time
position Listed on 2026-06-30
Job specializations:
-
Hospitality / Hotel / Catering
Event Manager / Planner, Customer Service Rep -
Customer Service/HelpDesk
Event Manager / Planner, Customer Service Rep
Job Description & How to Apply Below
Hilton is looking for a Receptionist for the Birmingham Metropole to provide a welcoming check-in and check-out experience. You will engage with guests, handle payments, and promote hotel services while maintaining a high standard of customer service.
The ideal candidate embodies a passion for hospitality, demonstrating leadership and teamwork while ensuring guest satisfaction. Benefits include discounted travel and employee stock purchase options.
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