Receptionist Host

Salary: £13.00 per hour + SERVICE CHARGE

We’re looking for a Receptionist to join our team at our Birmingham location.

Key Responsibilities of the Receptionist:

• Be the friendly face that greets every guest, creating a positive and exciting first impression.
• Handle guest questions, concerns, or complaints with professionalism and urgency.
• Communicate effectively with the kitchen and bar to ensure accurate and timely delivery.
• Help manage reservations and walk‑ins efficiently to keep the guest flow running smoothly.

If you have experience in the below too that would be advantageous:

• Previous experience within a hospitality or entertainment setting.
• 1 year experience in front desk/ reception role preferred
• Experience in a fast paced environment

What we can offer you:

• Great team discount of 50% off food & drink at any time for you and up to 3 friends.
• Complimentary off‑peak racing for you and up to 3 friends.
• Access to GP 24/7.
• Paid cash plans for dental, physio, mental health and optical subscription plans, and more up to the value of £1000.
• Enhanced maternity & paternity pay.
• Team discount platform, including gym memberships and retail discounts.
• Financial wellbeing platform.
• Holiday entitlement of 28 days including bank holidays.
• Refer a friend scheme.

We are committed to creating a vibrant and dynamic environment where our team members can thrive. If you’re passionate about hospitality, gaming, and delivering top‑notch guest experiences then the race is on, you in?