Housekeeping Assistant ​/ Room Attendant

Have you the care and attention to detail to prepare our beautiful rooms to a Grand Standard?

Our Housekeeping Assistants work within the “heart of the house” making sure the rooms are ready for guests when they arrive and the hotel is looking its best. The guest journey is paramount, so you'll help to deliver a fantastic experience for our guests, time and time again, by achieving Grand standards.

We have a variety of shifts available each week usually working shift patterns from 9-17.30pm weekdays 10am-17.30pm at weekends

• To service guest bedrooms to The Grand Housekeeping standard, presenting immaculate beds, sparkling bathrooms and inviting corridors.
• To be accountable for an allocated section of bedrooms ensuring a high standard of cleanliness & presentation is second nature.
• Be flexible to jump into any role within the housekeeping department when required
• Contribute to creating a warm and welcoming environment for our guests and colleagues.
• Creating Memorable Guest Experiences.

Previous experience is desired but not essential if you are willing to learn.

At the Grand Hotel Birmingham we make every effort to reward and recognise the loyalty and hard work you provide by offering the following;

• £12.71 per hour
• Stay at the Grand Hotel or other De Vere properties for as little as £50, with special rates for friends and family
• Get 50% off food and drinks when you dine in Isaacs or Madeleine - or at any De Vere location
• Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities.
• Earn extra cash through our employee referral scheme.
• Free, freshly cooked meals from our chefs, available twice a day across service periods
• Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling.
• As a token of our gratitude for your loyalty, we'll treat you to an annual complimentary stay at The Grand Hotel or any De Vere property of your choice, plus additional monetary rewards for reaching long service milestones – which increase year on year!
• We believe in celebrating your special moments too, which is why we offer a £20 love to shop voucher to celebrate with you!
• Inclusive multi-faith prayer room accessible any time for all team members
• Experience the flexibility and convenience of Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it.
• Take advantage of career development opportunities and apprenticeship programmes
• Regular team appreciation events and monthly recognition programmes
• Career development opportunities – including access to nationally recognised, funded apprenticeship programmes
• 28 days holiday each year (increasing annually up to 33 days) based on pro-rata calculations
• Venue closure over the Christmas period allowing you time off to enjoy the festive season