Conference and Banqueting Floor Manager

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Conference and Banqueting Floor Manager, you’re not just providing strategic leadership and direction for event set-up operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here’s what you’ll do during a typical day:

Lead event set-up operations:
Provide overall strategic direction to ensure all event spaces are prepared accurately, efficiently, and in line with client specifications

Drive seamless event turnover:
Oversee breakdown and clean-up procedures to maintain high standards of cleanliness, organization, and readiness for future functions

Uphold space presentation standards:
Guide team members with tasks such as furniture care, floor maintenance, carpet cleaning, and overall banquet space presentation

Support event success:
Assist with planning, organization and execution of all banquet functions

Enhance guest experiences:
Collaborate with the other F&B and Culinary teams to monitor service and product quality, address guest feedback, resolve issues, and support improvements to the banqueting experience

Champion company culture:
Foster a diverse, high-performing team by integrating Hilton’s values into all event initiatives, creating a guest- and team member-centric environment, and leading with direct, meaningful engagement

Develop and guide talent:
Advocate for team members through career development planning, mentorship, and succession strategies while maintaining an open-door policy, resolving conflicts effectively, and ensuring a productive, motivated work environment

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves, care for members of their team, and care for their loved ones. Eligible Team Members receive free counseling and support through our best-in-class Employee Assistance Program (EAP)

* Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to…