Guest Experience Supervisor | Front Desk Lead
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-09-01
Listing for:
Crafted
Full Time
position Listed on 2026-09-01
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services, Front Desk/Receptionist, Hospitality & Tourism
Job Description & How to Apply Below
Crafted is seeking an organized and proactive Front Office Receptionist to join our team. Reporting to the Front of House Supervisor, you will supervise daily front desk operations, ensure exceptional guest service, and oversee the front office team's performance.
Your role focuses on coordinating check-ins/outs, managing inquiries, maintaining operational excellence, and creating a seamless, welcoming experience for every guest.
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