Guest Service Leader: Cross-Department Excellence
Listed on 2026-10-10
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Hospitality / Hotel / Catering
Event Management & Planning, Customer Service Rep -
Customer Service/HelpDesk
Event Management & Planning, Customer Service Rep
Kew Green Hotels is seeking a Guest Service Manager to lead a multiskilled team across Front Office, Food & Beverage, and Meetings & Events. You will receive training to confidently lead across all front-facing areas and build the experience needed for an Operations or Hotel Manager role.
This role reports to the Hotel Manager and focuses on driving guest service KPIs, coaching staff, resolving issues, and collaborating with other departments for seamless guest experiences.
We are currently recruiting a Guest Service Leader:
Cross-Department Excellence for our team in Birmingham, England, United Kingdom.
This role, Guest Service Leader:
Cross-Department Excellence at Kew Green Hotels, could be your next opportunity.
Are you ready to take on the Guest Service Leader:
Cross-Department Excellence role at Kew Green Hotels?
We would love to welcome a new Guest Service Leader:
Cross-Department Excellence to our team in Birmingham, England, United Kingdom.
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