Hospitality Porter

Birmingham | £26,424 per annum Full Time | 5 Days out of 7 | Varied Shift Patterns Including Some Nights

An exciting opportunity has arisen for a proactive and flexible Hospitality Porter to join a busy hotel, conference and events venue in Birmingham.

This is a hands-on, varied role where no two days are the same. You will play a key part in the day-to-day operation of the business, supporting multiple departments including food and beverage, housekeeping, conferences and events, and night operations.

We are looking for someone with a positive attitude, excellent teamwork skills and a willingness to get involved wherever needed to ensure guests receive an outstanding experience.

• Assisting with basic food preparation and pot wash duties within the kitchen
• Supporting the bar team during busy service periods
• Helping to prepare and turn around guest bedrooms
• Setting up and breaking down conference and event spaces
• Assisting with weddings, functions and special events
• Carrying out night porter duties, including security checks and guest assistance
• Delivering and moving equipment around the venue as required
• Maintaining high standards of cleanliness throughout the property
• Providing excellent customer service to guests and visitors
• Supporting different departments as business needs require

• Previous experience within hospitality is desirable but not essential
• Comfortable working across multiple departments
• Flexible and adaptable approach to work
• Strong work ethic and willingness to learn
• Excellent communication and teamwork skills
• Able to work a variety of shifts, including evenings, weekends and some nights
• Physically fit and comfortable with manual handling duties
• Committed to delivering excellent customer service

• Salary of £26,424 per annum
• Full-time permanent position
• Working 5 days out of 7 on a rota basis
• Varied shift patterns, including occasional night shifts
• Extensive cross-training opportunities across multiple hospitality departments
• Ongoing training and development
• Supportive team environment
• Opportunity to gain valuable experience and progress within the hospitality industry

This is an ideal opportunity for someone looking to build a long-term career in hospitality whilst developing a wide range of operational skills across a successful hotel and events venue.