Customer Care Technician - Build Housing

Position: Customer Care Technician - New Build Housing
Are you an experienced Customer Care Technician with a background working within new build housing?

Approach Personnel are proud to be partnered with a regional new build housing developer, who are currently looking to hire a Customer Care Technician to join them on a permanent basis to work on sites across the Birmingham area. As a Customer Care Technician, you will be responsible for carrying out snagging tasks on properties still within their warranty period and ensuring a quality customer journey along the way.

What's in it for you?

* Basic salary upto £44,000 (D.O.E)

* Access to a company van

* 26 days holiday + bank holidays

* Tools provided

What are we looking for?

* Experience in a similar role for a new build housing developer.

* Experience across multiple trades.

* Excellent customer facing experience.

* A solid background in Carpentry is neccessary.

Key Responsibilities:

* Attend to defects reported within the warranty period of purchasers and clients.

* Ensure works are completed to an excellent standard

* Liaise with homeowners and carry out effective back up cover to subcontractors.

* Be responsible for health and safety to both operative and the occupants of the property