Field Support Engineer

Your new company A market-leading manufacturer of specialist commercial equipment is seeking a Field Support Engineer to join its growing after-sales team. The business has a strong reputation for quality, innovation and customer service, supplying equipment and technical solutions to customers across a variety of sectors throughout the UK and Ireland. Your new role As a Field Support Engineer, you will be responsible for the installation, servicing, maintenance and repair of specialist electro-mechanical equipment across the North of the UK (Manchester upwards).

Key responsibilities include:

Diagnosing and repairing electrical, electronic and hydraulic faults Carrying out planned maintenance and reactive breakdown support Providing equipment training and technical guidance to customers Producing detailed service reports and maintaining technical documentation Supporting product testing and continuous improvement initiatives Identifying customer requirements and opportunities for service improvements Providing technical support to customers and internal teams Managing daily routes and workloads efficiently Ensuring all work is carried out in line with Health & Safety regulations What you'll need to succeed Engineering qualification Experience servicing and repairing electro-mechanical equipment Knowledge of electronics and hydraulic systems Experience working with pressure boiler systems Strong fault-finding and problem-solving skills Excellent communication and customer service skills Ability to work independently and manage your own workload Full UK Driving Licence Willingness to travel extensively and stay away overnight when required Desirable:
Experience working within field service, after-sales support or technical service environments What you'll get in return Salary from £35,000 Performance-related bonus scheme Company vehicle (plus company card for fuel expenses) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

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