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Rail Control Specialist: Real-Time Disruption Manager

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Arriva TrainCare
Full Time position
Listed on 2026-08-06
Job specializations:
  • Trades / Skilled Labor
    Railroad / Railway
Salary/Wage Range or Industry Benchmark: 35000 - 48000 GBP Yearly GBP 35000.00 48000.00 YEAR
Job Description & How to Apply Below

Cross Country Trains is seeking Controllers to join the control team in Birmingham. You will monitor train services in real time, respond to delays and disruptions, and coordinate with on-train crews and Network Rail to keep to the timetabled plan.

The role requires strong customer focus, extensive rail operations experience, and excellent communication. IT system proficiency and the ability to work shifts, including nights and weekends, are essential.

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