Front Desk; Administrative & Project Support

Front Desk (Administrative & Project Support)

Beaver Creek Archaeology, Inc. (BCA) is a cultural resource management (CRM) consultancy with offices in Bismarck, North Dakota, and Artesia, New Mexico. We specialize in cultural resource archaeology projects throughout the central‑western United States, with a focus on the Great Plains region.

Our work supports a wide range of projects, clients, and agencies and our team relies on strong internal coordination, accurate information management, and dependable communication to operate effectively.

We are seeking a highly detail‑oriented and reliable Front Desk Receptionist for Administrative and Project Support to join our Bismarck team. This role serves as the first point of contact for callers while also supporting internal administrative coordination, information management, and project tracking functions.

This position requires a high level of accuracy, attention to detail, and thoroughness. While front desk and telephone responsibilities are an important component of the role, the position is not limited to traditional receptionist duties. The successful candidate will assist with administrative coordination, scheduling, project tracking, record maintenance, and other office functions that support ongoing archaeology projects and daily business operations.

This is not a passive front desk role. It requires strong listening skills, organization, professionalism, and consistent follow‑through. In addition to front desk responsibilities, you will help maintain project/job tracking records, update statuses, and assist with coordination related to ongoing archaeology projects and reporting processes.

An archaeology background is not required. However, candidates should be comfortable learning office processes and coordination workflows associated with cultural resource management projects. While training will be provided for BCA‑specific processes and workflows, candidates should be able to become comfortable with routine office and reception responsibilities within the first few weeks. As project tracking and coordination responsibilities are introduced, candidates should demonstrate consistent progress in understanding procedures, applying training, and independently carrying out assigned tasks.

This role is best suited for someone who enjoys organization, communication, problem‑solving, and helping keep complex processes running smoothly. The information managed in this position is relied upon by both clients and staff and must be complete, accurate, and timely.

• Full‑time, Monday through Friday
• Hours:
  
  either 7:00 AM – 4:00 PM or 7:30 AM – 4:30 PM
• Consistent, on‑time attendance is essential. This role must be reliably covered each workday.

• Answer and manage incoming phone calls in a professional and efficient manner
• Take accurate, complete messages and ensure timely follow‑up
• Manage calendars and scheduling using Microsoft Outlook
• Maintain and update the project/job tracking system (project book), including:
  • Adding new jobs and entering relevant project information
  • Tracking and updating job statuses
  • Ensuring associated tasks and records remain current and accurate
  • Assisting with coordination and administrative processes related to active projects and reporting
• Coordinate travel and hotel accommodations for staff as needed
• Support daily office operations and general administrative functions

• Consistent, on‑time attendance during set hours; this role must be reliably covered each workday, Monday through Friday.
• Clear and professional English communication (spoken and written). You must understand spoken information over the phone, communicate clearly, ask clarifying questions when needed, and accurately relay information to staff and clients.
• Strong attention to detail, organization, and follow‑through. Managing multiple tasks, messages, schedules, and project/job records accurately and consistently is required. Incomplete, disorganized, or inaccurate information will not meet expectations.
• Working proficiency with Microsoft Office, especially Outlook. Comfort with email, scheduling, calendar…