Office Assistant II

Job Description

This position is responsible for providing clerical support for the department's operations.

• Answers telephone and greet visitors; provides information and assistance; refers to appropriate personnel; takes messages and makes appointments.
• Maintains office supply inventory; reorders as needed.
• Establishes and maintains a variety of files and records.
• Processes open records requests.
• Assists personnel in the use of office equipment.
• Composes memoranda, letters, and other correspondence to support office staff.
• Maintains department’s webpages and content on the City website.
• Provides support with processing liquor, door-to-door, pawnbroker, gaming, and taxi license applications, renewals, and transfers.
• Acts as a backup to the City Commission agenda, minutes, and related information.
• Provides support in preparation of social media materials and content.
• Scans and archives documents.
• Processes incoming and outgoing mail.
• Arranges and attends meetings; provides support and records notes/minutes.
• Performs related duties as assigned.

• Ability to read, write and perform mathematical calculations at a level commonly associated with completing high school or equivalent.
• Sufficient experience to understand the basic principles relevant to the position's primary duties, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.

• Applicants must be currently authorized to work in the United States on a full-time basis. City of Bismarck does not provide visa sponsorship for this position.
• Knowledge of modern office practices and procedures.
• Knowledge of city and departmental policies and procedures.
• Knowledge of computers and job-related software programs.
• Knowledge of city records management principles.
• Knowledge of customer service principles.
• Skill in prioritizing and organizing work.
• Skill in the provision of customer services.
• Skill in the maintenance of files and records.
• Skill in using such office equipment as a computer, scanner, fax machine, and copier.
• Skill in oral and written communication.

What is your highest level of education?

• None
• High School diploma or GED
• Associates degree
• Bachelors degree
• Masters degree or higher

Do you have a valid ND driver's license or are you able to obtain one?

• Yes
• No

How many years of clerical experience do you have?

• None
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years or more

How many years of experience do you have processing accounts accounts receivable and accounts payable?

• None
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years or more

Please provide details of your experience in accounts receivable and accounts payable.

How many years have you provided customer service through answering questions from the public?

• None
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years or more

How many years of experience do you have preparing correspondence and memos or recommendations for board action or approval?

• None
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years or mroe

How many years of experience do you have researching information for reporting purposes?

• None
• 1 year
• 2 years
• 3 years

How many years of experience do you have scheduling meetings or making reservations and travel accommodations?

• None
• 1 year
• 2 years
• 3 years

How many years of experience do you have soliciting quotes or bids?

• None
• 1 year
• 2 years
• 3 years

Describe your work experience using Microsoft Office Products and your proficiency using these products.

Describe your experience and proficiency using Microsoft Teams/SharePoint.

Describe your experience and proficiency using GIS.

Describe any social media administration experience you've had.

How many years of experience do you have working with Microsoft Office (Word, Excel, Outlook, PowerPoint)

• None
• 1-2 years
• 3-5 years
• More than 5 years

How many years of experience do you have maintaining databases, file management, and record keeping?

• None
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years
• Required Question