Office Assistant II

Clerical Support Position

This position is responsible for providing clerical support for the department's operations.

• Answers telephone and greet visitors; provides information and assistance; refers to appropriate personnel; takes messages and makes appointments.
• Maintains office supply inventory; reorders as needed.
• Establishes and maintains a variety of files and records.
• Processes open records requests.
• Assists personnel in the use of office equipment.
• Composes memoranda, letters, and other correspondence to support office staff.
• Maintains department's webpages and content on the City website.
• Provides support with processing liquor, door-to-door, pawnbroker, gaming, and taxi license applications, renewals, and transfers.
• Acts as a backup to the City Commission agenda, minutes, and related information.
• Provides support in preparation of social media materials and content.
• Scans and archives documents.
• Processes incoming and outgoing mail.
• Arranges and attends meetings; provides support and records notes/minutes.
• Performs related duties as assigned.

• Ability to read, write and perform mathematical calculations at a level commonly associated with completing high school or equivalent.
• Sufficient experience to understand the basic principles relevant to the position's primary duties, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.

• Applicants must be currently authorized to work in the United States on a full-time basis. City of Bismarck does not provide visa sponsorship for this position.
• Knowledge of modern office practices and procedures.
• Knowledge of city and departmental policies and procedures.
• Knowledge of computers and job-related software programs.
• Knowledge of city records management principles.
• Knowledge of customer service principles.
• Skill in prioritizing and organizing work.
• Skill in the provision of customer services.
• Skill in the maintenance of files and records.
• Skill in using such office equipment as a computer, scanner, fax machine, and copier.
• Skill in oral and written communication.