Clinic Desk Support Staff

At Proximal
50, physical therapy happens in a gym environment where movement, strength, and helping people get back to what they love are at the center of what we do. Our physical therapy clinic is part of a larger approach to health and wellness that connects care with fitness, performance, and long-term movement.

With two Bismarck locations, the Life Center and the Downtown Warehouse, Proximal
50 also offers personal training, group fitness, sports performance training through P50 Athletics, DEXA scans, VO₂ Max testing, and RMR testing.

We’re looking for a Clinic Desk Support Staff member to join our team at the Life Center. While this part-time role is primarily focused on supporting our physical therapy clinic, you’ll be part of the larger Proximal
50 team and help create a welcoming, organized experience for our patients while learning how the different areas of Proximal
50 work together.

• You enjoy helping people and creating a positive, welcoming experience
• You’re friendly, dependable, punctual, and professional
• You’re organized, detail-oriented, and comfortable managing multiple tasks
• You communicate clearly and work well with patients and team members
• You’re comfortable working independently while also being part of a team
• You’re comfortable using phones, computers, and basic office equipment
• Previous customer service or front desk experience is preferred but not required
• Healthcare or medical office experience is a plus

• Greet patients and visitors in a friendly, professional manner
• Assist patients with check-in and check-out
• Answer phones and direct calls appropriately
• Assist with scheduling and appointment needs
• Maintain accurate patient records and update contact and insurance information
• Collect co-pays and process payments
• Organize paperwork, intake forms, and other daily administrative tasks
• Maintain a clean and organized front desk and waiting area
• Assist physical therapists and clinic staff with administrative and overflow tasks as needed
• Communicate effectively with patients and team members to help keep the clinic running smoothly
• Maintain patient confidentiality and handle information in accordance with HIPAA
• Help maintain a positive, professional, and welcoming clinic environment

• A supportive, team-oriented work environment
• The opportunity to be part of a local company focused on health, movement, and wellness
• Free or discounted access to gym and wellness services
• The opportunity to learn more about physical therapy and the different services offered throughout Proximal
  50
• A meaningful part-time role supporting our patients and physical therapy team

This is a part-time position based at the Proximal
50 Life Center and reports to the Clinic Coordinator. Monday through Friday availability is required. This position also requires the ability to occasionally lift or carry items weighing up to 20 pounds.