Account Manager

Join Our Team as an Employee Benefits Account Manager at Starion Bank!

Are you a detail-oriented, relationship-focused, and experienced in employee benefits or insurance administration? Starion Insurance is growing and is seeking an Employee Benefits Account Manager to support our Employee Benefits division by delivering high-quality service, coordination, and operational support to clients and internal partners.

Why Starion Bank? As a growing community bank, we value strong relationships, integrity, and service excellence. Starion Bank offers a collaborative environment where employees are supported, empowered, and encouraged to grow while making a meaningful impact for clients and communities.

Position: Employee Benefits Account Manager

Location: Bismarck, North Dakota

• Support the administration and ongoing servicing of employee benefit programs, including medical, dental, vision, life, Medicare‑related products, and other ancillary benefits
• Assist with onboarding new benefit clients, coordinating data collection, carrier setup, and internal and external partner communications
• Manage day‑to‑day service requests such as eligibility changes, enrollments, terminations, billing questions, and basic claims assistance
• Coordinate annual renewal processes by gathering census information, preparing materials, and supporting client communications
• Provide administrative, scheduling, and meeting support to the Senior Employee Benefits Insurance Advisor. Prepare meeting materials, agendas, follow‑up summaries, and help track action items and deadlines
• Serve as a liaison between clients, carriers, internal banking partners, and advisors to ensure timely issue resolution
• Maintain accurate documentation, records, and service tracking to support reporting, audits, and operational efficiency

• Three to five years of experience in employee benefits administration, insurance servicing, or a related field
• Strong organizational skills with the ability to manage multiple priorities and deadlines
• Excellent written and verbal communication skills with high attention to detail
• Ability to work collaboratively in a team‑oriented, relationship‑focused environment

• Competitive Salary
  :
  Your hard work deserves great pay!
• Comprehensive Benefits
  :
  Including health, life, dental, vision, and a health savings account.
• Retirement Planning
  : 401K and profit‑sharing options.
• Incentives
  :
  Annual Incentive Compensation Program available for all benefit eligible employees
• Work‑Life Balance
  :
  Paid vacation and holidays.

Starion Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.