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Senior Pharmacy CX Insights Specialist

Job in Bismarck, Burleigh County, North Dakota, 58502, USA
Listing for: Humana Inc
Full Time position
Listed on 2026-08-02
Job specializations:
  • Business
    Business Analyst, Business Intelligence, Data Analyst
Salary/Wage Range or Industry Benchmark: 71100 - 97800 USD Yearly USD 71100.00 97800.00 YEAR
Job Description & How to Apply Below

Humana Inc. seeks a Pharmacy Senior Consumer Experience (CX) Professional to lead insight-driven analysis of consumer experience across Traditional Mail and Specialty Mail Order Pharmacies.

You will translate data into actionable insights and support end-to-end journey improvements, guiding CX professionals and reporting to the Consumer Experience Lead. You will influence outcomes through rigorous analysis, facilitation, and data-driven recommendations, collaborating with Operations, Product,

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Position Requirements
10+ Years work experience
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