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Technical Support Customer Success Mgr./ CSM

Customer Journey Architect & CS Toolkits Lead

Job in Bismarck, Burleigh County, North Dakota, 58502, USA
Listing for: Verint Systems, Inc.
Full Time position
Listed on 2026-07-01
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below
Verint Systems, Inc. is looking for a CS Journey & Programs Specialist based in Bismarck, North Dakota. This role involves designing customer journey frameworks and providing resources to Customer Success Managers. The ideal candidate will have over 5 years of experience in Customer Success or related operations, along with strong project management, writing, and video production skills. Successful applicants will collaborate cross-functionally to ensure customer engagement resources are effective and consistent with the company's brand standards.
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