Escalations Lead, Customer Service & Help Desk
Job in
Bismarck, Burleigh County, North Dakota, 58502, USA
Listed on 2026-07-06
Listing for:
Sharecare
Full Time
position Listed on 2026-07-06
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Join Sharecare as a Customer Service – Escalations team member in Bismarck, North Dakota. In this role, you will handle escalated member concerns, provide Help Desk support, and ensure that inquiries are resolved effectively.
Candidates should have at least 2 years of prior customer service experience and strong analytical skills. This position values effective communication and technical acumen. Sharecare offers a supportive work environment that encourages problem-solving and relationship building.
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