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Service Delivery Manager: Customer Success & Renewals
Job in
Bismarck, Burleigh County, North Dakota, 58502, USA
Listed on 2026-08-14
Listing for:
SHI
Full Time
position Listed on 2026-08-14
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management
Job Description & How to Apply Below
SHI is seeking a Service Delivery Manager (SDM) to manage service delivery for Expert Support customers. The SDM will ensure satisfaction through effective management of operations and collaboration with internal teams.
Ideal candidates should have a bachelor’s degree, 2+ years in customer support, and proven skills in Microsoft services. A commitment to continuous improvement and customer satisfaction is essential. A competitive salary and comprehensive benefits are included.
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