Patient Access Representative | Radiology

Overview

Careers With Purpose

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We re proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.

Facility: Bismarck Clinic

Location: Bismarck, ND

Address: 222 N 7th St, Bismarck, ND 58501, USA

Shift: 8 Hours - Day Shifts

Job Schedule: Full time

Weekly

Hours:

40.00

Starting Rate: $16.25 - $23.00

Department Details

Come to Sanford and join our Patient Access Representative team where we strive for excellent customer service. You will be part of a great group of staff scheduling and checking in patients for their imaging appointments.

• REGISTRATION - Greet patients and verify demographics; create, scan and route documents or electronic forms; inform patients what the document is and capture signatures on necessary paperwork; establish and assign financial responsibility and assist with arrangements while adhering to appropriate policies and procedures; collect co-payments, pre-payments, and payments on account balances; may work through the registration work queue to address and resolve registration errors or denied insurance claims
• SCHEDULING - Work with nursing team and providers to coordinate and schedule appointments to meet patient needs and coordinate provider schedule; obtain and coordinate referrals and conduct pre-authorization; arrange interpreter services; check patients in/out; operate multi-line phone; may resolve work queue issues, manage recall and waitlists, and serve as switchboard operator calling codes and paging providers
• ADDITIONAL DUTIES MAY INCLUDE - Preparation and coordination of charts; organize supporting provider documents; initiation and collaboration of patient financial assistance; track patient visits and health information management on patient accounts; compile, distribute, administer, and score assessments; coordination of Telemed appointments; reminder calls for appointments; hospital admission; office duties such as make copies or send faxes

• High school diploma or equivalent preferred. Post-secondary education helpful.
• One year of work experience, preferably in a medical office setting. Medical terminology helpful; customer service skills essential. Six months' customer service experience desired.
• May require BLS for certain locations and/or settings.

Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit

Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call or send an email to talent.

Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.

Req Number: R-0250278
Job Function: Revenue Cycle
Featured: No