Patient Access Representative | Float

Careers With Purpose

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.

Facility: Bismarck Clinic
Location: Bismarck, ND
Address: 222 N 7th St, Bismarck, ND 58501, USA
Shift: 8 Hours - Day Shifts
Job Schedule: Full time
Weekly

Hours:

40.00
Starting Rate: $16.25 - $23.00

Department Details

Come join the team at Sanford Health as a Patient Access Representative receptionist that helps at different locations when needed. As a Patient Access Representative you will focus on scheduling and checking in patients when they arrive for appointments. This position is 8:00am - 5:00pm from Monday - Friday. This role requires no weekends or holidays.

• REGISTRATION
  • Greet patients & verifies demographics
  • Creating, scanning & routing documents or electronic forms
  • Inform patients what the document is & capture signatures on necessary paperwork
  • Establishes and assigns financial responsibility and assists with arrangements while adhering to appropriate policies and procedures
  • Collects co-payments, pre-payments, and payments on account balances
  • May work through the registration work queue to address and resolve registration errors or denied insurance claims
• SCHEDULING
  • Work with nursing team & providers to coordinate & schedule appointments to meet patient’s needs, coordinate provider schedule
  • Obtain and coordinate referrals & conduct pre-authorization
  • Arrange interpreter services
  • Check patients in/out
  • Operate multi-line phone
  • May resolve work queue issues, manage recall and waitlists, & serve as switchboard operator calling codes and paging providers
• ADDITIONAL DUTIES MAY INCLUDE
  • Preparation & coordination of charts
  • Organize supporting provider documents
  • Initiation & collaboration of patient financial assistance
  • Track patient visits & health information management on patient accounts
  • Compile, distribute, administer, and score assessments
  • Coordination of Telemed appointments
  • Reminder calls for appointments
  • Hospital admission
  • Office duties, such as make copies or send faxes

High school diploma or equivalent preferred. Post‑secondary education helpful.

One year of work experience, preferably in a medical office setting. Medical terminology helpful; customer service skills essential. Six months’ customer service experience desired.

May require BLS for certain locations and/or settings.

Sanford Health offers an attractive benefits package for qualifying full‑time and part‑time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home‑work balance. For more information about Total Rewards, visit  .

Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call or send an email to talent .

Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre‑employment background screening as a condition of employment.

Req Number: R-0249957
Job Function: Revenue Cycle
Featured: No