Housekeeping Supervisor

There’s no organization quite like the Theodore Roosevelt Medora Foundation (TRMF). We’re a premiere tourism operation—and we’re a 501c(3) non-profit. We welcome hundreds of thousands of guests to an exciting, diverse lineup of entertainment, historical, and educational attractions—and we work tirelessly to connect people to Medora for positive life changing experiences.

TRMF was established in 1986—but our story begins before that. In 1962, nationally renowned businessman Harold Schafer took an interest in a historic old town named Medora. He loved its history, its striking location, and its potential to inspire others. So he began revitalizing the old town: he restored a historic hotel, brought the Medora Musical to town, and so much more.

It was 1986 when the Schafer family, with Harold ready to retire from business, donated all they’d created in Medora to establish the non‑profit Theodore Roosevelt Medora Foundation.

In the years since, we’ve grown from a staff of a handful of folks to more than 90 full‑time employees, with hundreds more seasonal workers and over 650 volunteers. We’ve awarded hundreds of thousands of dollars’ worth of scholarships to our staff. The Medora Musical has earned the attention of The New York Times. And we’ve earned a reputation as the #1 tourism and hospitality provider in North Dakota.

We are a team of people who draw inspiration from Medora. We deeply respect this place, and the people we meet here. We deliver excellence in hospitality. We work with creativity and integrity. We’re a family that values family.

We are the Theodore Roosevelt Medora Foundation.

The Housekeeping Supervisor will have the responsibility to train, schedule, supervise and assist housekeeping crews to ensure clean rooms are available on time. Positively motivate housekeeping crews; address complaints and resolve problems to have positive outcomes.

• Plan and prepare employee schedule
• Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy
• Check inventory of cleaning cart and adds any necessary supplies
• Remove soiled linens, towel, bedspreads, and blankets from each assigned room and provide fresh replacements. Ensure soiled linens are sent to laundry
• Clean and disinfect bathroom and kitchenette or coffee preparation areas
• Wipe surfaces, clean mirrors, vacuum floor and remove trash from rooms
• Check and restock complementary food, beverages, and toiletries in rooms
• Notify maintenance department of needed maintenance or repairs
• Monitor staff to ensure proper cleaning and organization of housekeeping cart and to ensure carts are stored in designated areas
• Ensure staff productivity standards are maintained
• Train employees on safety standards and enforce those standards consistently. Identify employees engaging in unsafe behaviors and retrain such employees appropriately. Complete accident investigations and take steps to prevent future accidents. Follow up with injured employees.
• Assist manager with evaluating employee performance and recommend personnel action such as promotion, transfer or dismissal
• Promote teamwork and employee morale
• Drive company vehicle to other lodging properties and central supply location within Medora, North Dakota
• Lift up to 40 lbs. while moving supply boxes from pallets to lodging locations and moving other large items
• Perform other related duties as required.

Locations of responsibility may include:

• Rough Riders Hotel
• Badlands Motel
• Elkhorn Quarters
• Ferris Hall
• Employee Housing

• Participate in workplace safety meetings.
• Promote sales of events and services by providing all guests with enthusiastic and accurate information for these offerings.
• Interact and maintain positive relationships with guests, co‑workers, and management consistent with TRMF values.
• Perform other related duties as required.

The position leads the housekeeping teams.

• Must possess housekeeping experience in a resort/hospitality environment
• HS diploma or GED and one year of experience as a housekeeper or occupation in housekeeping.
• Must possess six months of housekeeping supervisory or equivalent…