Night Audit Hotel​/Motel

There’s no organization quite like the Theodore Roosevelt Medora Foundation (TRMF). We’re a premiere tourism operation—and we’re a 501c(3) non-profit. We welcome hundreds of thousands of guests to an exciting, diverse lineup of entertainment, historical, and educational attractions—and we work tirelessly to connect people to Medora for positive life changing experiences.

TRMF was established in 1986—but our story begins before that. In 1962, nationally-renowned businessman Harold Schafer took an interest in a historic old town named Medora. He loved its history, its striking location, and its potential to inspire others. So he began revitalizing the old town: he restored a historic hotel, brought the Medora Musical to town, and so much more.

It was 1986 when the Schafer family, with Harold ready to retire from business, donated all they’d created in Medora to establish the non-profit Theodore Roosevelt Medora Foundation.

In the years since, we’ve grown from a staff of a handful of folks to more than 90 full-time employees, with hundreds more seasonal workers and over 650 volunteers. We’ve awarded hundreds of thousands of dollars’ worth of scholarships to our staff. The Medora Musical has earned the attention of The New York Times. And we’ve earned a reputation as the #1 tourism and hospitality provider in North Dakota.

We are a team of people who draw inspiration from Medora. We deeply respect this place, and the people we meet here. We deliver excellence in hospitality. We work with creativity and integrity. We’re a family that values family.

We are the Theodore Roosevelt Medora Foundation.

As a member of the lodging team, a Night Auditor will report to the Lodging Manager. A Night Auditor will have the primary responsibility to operate the front desk during the night shift, as well as assist guests with inquiries during the night.

Works mainly with numbers and reports.

Handles all guest issues as they arise during the night hours.

Treats requests with professionalism, tact, and a courteous manner.

Is able to make and answer telephone calls.

Maintains knowledge of hotel policies including room rates, discounts, special offerings, and events.

Maintains knowledge of upcoming events, local area, and hotel offerings.

Ensures the lobby and shared areas are neat and orderly which may include occasional, sweeping, mopping, dusting, vacuuming and disinfecting of workspace.

Restocking of toiletries upon need.

Participates in workplace safety training sessions.

Performs other related duties as assigned.

Excellent verbal and written communication skills.

Willing to work the overnight shift.

Reliable, ready, and on time for every shift.

Able to take initiative.

Able to be flexible.

Strong organizational skills and attention to detail.

Excellent technical capacity.

Must give exceptional service to all guests.

Must be able to troubleshoot and create solutions if needed.

Must be able to work the overnight shift.

Ability to work without being supervised.

Must have good judgment or discernment when talking to guests.

Must have excellent computer/typing skills to ensure quick and efficient customer service for our guests.

Fluent in English, bilingual a plus.

There are no supervisory responsibilities with this role.

This job operates in a hotel/motel front office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Continuously works indoors, and alone. Occasionally works with others.

This is a full-time seasonal position. This position requires you to work the graveyard shift.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

The physical demands described here are representative of those that must be met by an employee to…