HR Shared Services Specialist

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Airbus Commercial is looking for an HR Shared Services Specialist to join our Human Resources team at the following locations:

Grand Prairie, TX

Herndon, VA

Atlanta, GA

Miami, FL

The HR Shared Services Specialist will be responsible for the interactions on the moments that matter between Airbus team members and the suite of services provided by North America Human Resources & Workplace. Shared Services team members to provide a world‑class employee experience when Airbus employees need support or assistance processing updates and onboarding employees. In addition to providing services via phone, chat and case management tools the role will also encompass some corporate HR responsibilities and will liaise closely with the corporate HR functions.

Working in our Human Resources department, it's our mission to help support Airbus' greatest assets: our team members. Our team works cross‑departmentally as well as with our global counterparts to ensure we are making a positive impact on all aspects of our employee experience.

How We Care for You:

Financial Rewards:
Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan ("ESOP")

Work/Life Balance:
Paid time off including personal time, holidays and a generous paid parental leave program.

Health & Welfare:
Comprehensive insurance coverage including medical (traditional and high‑deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan ("EAP") and other supplemental benefit coverages.

Individual Development:
Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e‑learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility.

Operational and Administrative Support: 30%

Support the operational/administrative process for all personnel actions for employees, temps and interns.

Acts as a liaison and clearing house for data and information between HRBPs, HRIS, Payroll, Compensation & Benefits and expatriation activities.

Provide and analyze data for reporting purposes.

Assist with annual HR cycles including performance review and open enrollment.

Manage projects through completion including effectively identifying the scope, objectives, outcomes, and success metrics.

Work with individuals and teams, both nationally and internationally to deliver projects on behalf of Airbus teams.

Process and promote Airbus Employee Awards

People Operations: 30%

Coordinates HR information to ensure 100% integrity of data entered into various HR systems including, but not limited to Workday, Service Now and e‑Verify

Manages processes connected with the onboarding of new employees, transfers, expats and employee changes including but not limited to reviewing and approving updates entered in Workday, I‑9 administration, Service Now tickets, personnel file creation and other transactions as needed

Performs termination administration duties, largely consisting of ensuring Service Now and Workday data entry and communication to respective departments

Verifies candidate successfully completed the pre‑employment background check and drug screen processes; following up on any open items

Facilitates I‑9 and e‑Verify process; following up on any e‑Verify non‑confirmation results to comply with government regulations

Employee

Experience:

35%

Demonstrate first class customer service to employees at all times via phones, live chat and case management channels.

Supporting the positive culture and employee experience at Airbus.

Support employee engagement, Employee Resource Group, and recognition activities, including service awards.

Coordinate employment offer activities.

Manage and deliver the onboarding and…