IT HCSS Business Analyst II

Overview

At Knife River, we take care of our team because we know it's our people who make us successful. We are one of the 10 largest construction materials producers/contractors in the Country, and we are a PEOPLE-first company. Our team members are the key to our success, and we are committed to giving them the tools, training, and time to do their jobs productively and safely each day.

Our goal is to build strong teams that, in turn, build strong communities. We are also a publicly traded company on the NYSE with the ticker symbol KNF and part of the S&P Mid Cap 400 index.

The Business Analyst II provides problem solving skills and is responsible for assisting in project management, implementation, and maintenance of Line of Business applications, as well as the integration of the Line of Business applications to Knife River's ERP system. Focusing specifically on our HCSS Heavy Bid, Heavy Job, MyField, Plans, Safety, Dispatcher, and Pre Construction applications.

The primary KRC Line of Business applications are Command Series, Apex, Fuel Master, and HCSS. KRC utilizes the JD Edwards application as the primary ERP system.

This role will use functional expertise of business applications and business processes to formulate solutions to meet internal customer needs. Performs analysis and provides guidance related to the redesign of business processes, while ensuring operational efficiencies and excellence.

• Requires knowledge of business applications focused on construction and job costing processes at a level normally acquired through on-the-job experience or the completion of a bachelor’s degree in business, computer science, management information systems or related field.
• Two plus years of experience in software package configuration, installation, integration and maintenance.
• Two plus years of construction software or related construction field work, including bidding, job costing, and other reporting capabilities.

• Experience configuring and supporting Windows desktop and server operating systems.
• Knowledgeable of relational databases such as Oracle or SQL Server.
• Knowledge of software package deployment in a Citrix environment.
• Knowledge of mobile applications deployed on tablets and smartphones.
• Knowledge of working with applications in a SaaS model.

• Implement corporate point of sale software including, but not limited to: HCSS, Command Alkon, and Apex.
• Implement various "point solution" software packages such as HCSS and other systems selected to support the KRC operating companies.
• Maintain the software with proper patches, version upgrades and modules following corporate policies and procedures.
• Work with software vendor support to address bugs in package code.
• Coordinate the integration of Line of Business or point solutions applications into the corporate Back Office (JD Edwards) system.
• Provide specialized application and technical support to Line of Business.
• Ensure all modifications and or corrective software has been fully tested and documented following corporate policies and procedures.
• Produce and maintain documentation on all systems.
• Remain technically competent by constantly expanding technology knowledge base via approved classes or tutorial textbooks concerning hardware, software and network operating systems. Prepare and present findings on new knowledge involving technology-related issues to other members of the IT Team.
• Participates in business process review and re-engineering efforts to enhance business processes.
• Work independently with users, internal IT resources, and software package vendors to automate or enhance business processes.
• Develop business requirements, technical specifications, test plans, and training plans to ensure technology projects are in line with business objectives.
• Participate in root cause analysis to recommend product enhancements or other appropriate actions to improve productivity for both business and IT.
• May act as a project manager on some projects.
• Designs, develops and delivers end training and support for end user.
• Responsible for identification and integration of data security…