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Senior Problem Manager — ITIL Root-Cause Leader

Job in Bismarck, Burleigh County, North Dakota, 58502, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2026-06-18
Job specializations:
  • IT/Tech
    IT Support, IT Project Manager, IT Specialist
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR
Job Description & How to Apply Below

ASM Research, An Accenture Federal Services Company, seeks a Problem Mgmt. Lead/Senior Problem Manager in Bismarck, ND. This role involves leading the problem management lifecycle, from detection to closure, and ensuring effective resolution of recurring incidents affecting mission-critical IT services.

The ideal candidate will have at least 8 years of experience and deep knowledge of problem management principles. A Bachelor's degree in IT or related field is required. A Secret clearance is also necessary for this position.

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Position Requirements
10+ Years work experience
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