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Frontline Service Desk Agent II - Secret Clearance

Job in Bismarck, Burleigh County, North Dakota, 58502, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2026-06-24
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 52900 - 68690 USD Yearly USD 52900.00 68690.00 YEAR
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is looking for a Customer Service Representative in Bismarck, North Dakota. This role provides first-level technical support for enterprise IT services and serves as the primary point of contact for incidents and service requests. Key responsibilities include frontline troubleshooting, logging incidents in ITSM tools, and guiding users through resolutions. Candidates should have an Associate's degree in IT or related field and 4-7 years of IT support experience.

Competitive compensation between $52,900 - $68,690 annually.
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