Business Systems Analyst

Your Job

Koch Technology is seeking a Business System Analyst with demonstrated exposure to time and attendance systems. Exposure to pay and time‑off rules that define the logic for employee pay processing and time off earned are key areas of knowledge. Implementing global system enhancements and system configuration development, supporting time and attendance solutions, and developing knowledge of the businesses and solutions are key expectations of this role.

The person is motivated to learn, has technical aptitude, thinks critically about both processes and system functionality, delivers change, and is comfortable working in a fast‑paced environment. Interpersonal skills, effective collaboration and communication, analytical skills, problem‑solving skills and the ability to work with others in a diverse culture will be key to your success.

The Time and Attendance HR Technology team is a collaborative and diverse group of individuals who support the time and attendance applications for companies across Koch. We provide value by transforming the user experience, eliminating manual processes, and providing accurate time records for employees’ pay. Members of this team work together to advance our processes, initiatives, vision, and strategy, and to support customers through issue tickets and configuration projects.

Location: This role can be located in Wichita, KS / Atlanta, GA / Plano, TX / Auburn Hills, MI and requires an in‑office presence with flexibility.

This role is not eligible for VISA sponsorship.

• Collaborate effectively with others to accomplish shared objectives and respond constructively to situations and feedback.
• Contribute effectively within an Agile-focused setting.
• Conduct system maintenance and configuration for time and attendance solutions.
• Gather and document requirements from customers and stakeholders, providing options and recommendations for solutions.
• Develop comprehensive test scripts to ensure thorough testing coverage of all new features and functionalities.
• Perform User Acceptance Testing (UAT) to validate configurations and enhancements meet business needs and specifications.
• Resolve, stabilize, and document complex cases related to Global/Enterprise HR technology, including troubleshooting, root cause analysis, and addressing system gaps.
• Share, acquire, and document knowledge, present and carry out well-designed experiments, and explore ways to challenge or improve existing processes and Agile practices.
• Learn quickly, think critically, and apply new knowledge to further the team's goals.
• Design, configure, test, and implement global time and attendance platform technologies and processes.
• Utilize expertise in time and attendance systems and business processes to support internal customers and offer recommendations for optimal system use to meet business needs.
• Investigate, identify, and resolve escalated user issues and system discrepancies; collaborate with vendor support to track and es‑calate issues when necessary.
• Ensure application changes are thoroughly tested and successfully deployed into the production environment using a specified SDLC process.
• Willing to travel based on projects and clients as needed.

• Capable of working independently on project and support activities with minimal direction.
• Strong ability in conceptual thinking, analysis, and problem-solving.
• Effectively collaborates within cross-functional teams to ensure timely execution of project or product deliverables.
• Proven experience in system implementations or upgrades, from initial planning to post-launch, including documenting requirements, configuring systems, supporting testing, and stabilization.
• Experience with time and attendance software such as UKG WFM (Kronos), UKG Pro WFM, or Dayforce WFM, including experience in implementing software or hardware enhancements.
• Ability to prioritize working on multiple issues and projects concurrently.
• Proficient in engaging with customers to gather requirements, define business objectives and assess technical feasibility.

• Exceptional skills in interpersonal communication,…