UX Strategy Senior Manager

The Opportunity:

We are seeking a strategic and hands-on leader to define and deliver the future of Booz Allen's digital experience s. This role combines UX leadership with ownership of the web channel as a primary platform for audience e nga gement, brand storytelling, and lead generation.

The UX Strategy Senior Manager will set the vision for how our audiences e nga ge with our brand across digital touchpoints, with a primary focus on the website and its integration into broader marketing and sales journeys. This individual will lead a multidisciplinary UX team, establish experience standards and design systems and drive measurable improvements in e nga gement and performance.

This is a player–coach role: you will lead through strategy and influence, while also providing direct design guidance and stepping into the work when needed. You will partner closely with marketing, production, content, analytics, and technology teams to deliver cohesive, high-impact digital experience s. Due to the nature of work performed within this facility, U.S. citizen ship is required .What You'll Work On:

Define and evolve the end-to-end digital experience vision across web and adjacent channels, translating business goals into clear experience strategies and roadmaps.

Own the web channel strategy, including site architecture, content models, and continuous optimization to improve e nga gement and performance.

Lead UX design across digital channels, ensuring high-quality interaction design, usability, content strategy, and visual consistency.

Provide hands-on design direction and feedback, elevating the quality of UX deliverables and team output.

Establish and govern an enterprise design system and UI pattern library, ensuring scalability, accessibility, and consistency.

Architect cross-channel user journeys that connect web, email, marketing automation, and sales enablement touchpoints.

Define and implement digital channel measurement met rics, KPIs, and performance insight frameworks.

Define and lead experimentation strategies to continuously optimize experience s.Serve as a strategic advisor to marketing and business stakeholders, translating experience strategy into business outcomes.

Lead and develop a multidisciplinary UX team, setting standards for quality, process, and performance.

Join us. The world can't wait.

You Have:10+ years of experience in UX design, product design, UX-focused product management, or digital strategy, including leadership responsibility

Experience in UX design, interaction design, and usability best practices

Experience defining, implementing, and scaling design systems

Experience leading UX teams and delivering digital experience s at enterprise scale

Experience with stakeholder management and influencing senior leaders

Experience working in complex, matrixed organizations

Knowledge of analytics, A/B testing, performance optimization, digital channel metrics, KPI definition, and performance insights frameworks

Ability to display a portfolio of UX or web UI work, demonstrating end-to-end systems thinking, high-quality execution, and measurable impact on user experience and business outcomes

Ability to display ownership of a major digital channel, including strategy and performance outcomes, and operate as both a strategic leader and hands-on contributor

Bachelor’s degree

Nice If You Have:

Experience with email marketing and marketing automation platforms such as Marketo or Salesforce Marketing Cloud

Experience with personalization and journey orchestration tools such as Adobe Target or CDPsExperience in B2B or B2G environments with longer, relationship-driven sales cycles

Experience integrating UX with content strategy, SEO, and digital analytics

Experience with sales enablement platforms and their role in the customer journey

Experience with enterprise CMS platforms such as AEM or Contentful Knowledge of data ecosystems, including data lakes and customer data platforms

Knowledge of accessibility standards, including WCAGCompensation

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