Senior CS Platform Architect: Gainsight & AI Automation
Job in
Bismarck, Burleigh County, North Dakota, 58502, USA
Listed on 2026-07-27
Listing for:
UKG (Ultimate Kronos Group)
Full Time
position Listed on 2026-07-27
Job specializations:
-
IT/Tech
Business Systems & Technology Analysis, AI Business & Operations, IT Business Analyst
Job Description & How to Apply Below
UKG is seeking a Senior Business Systems Analyst to lead administration, optimization, and architectural direction of our Customer Success platforms—primarily Gainsight and Staircase AI. You will bridge technical execution and business strategy, partnering with CS leadership to translate complex needs into scalable system solutions.
You will own system administration for Gainsight and Staircase AI, drive data integrations, automation, and AI-enabled workflows to improve CS metrics such as NRR
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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