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Secret-Cleared Junior IT Service Desk Agent
Job in
Bismarck, Burleigh County, North Dakota, 58502, USA
Listed on 2026-07-30
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-07-30
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, seeks an entry-level Customer Service Representative to provide first-line technical support for government IT services. You will log incidents, perform basic troubleshooting, and escalate complex issues under supervision to support mission-critical systems.
You will triage routine end-user issues, use ITSM tools, and follow established procedures while maintaining strong communication with users and safeguarding sensitive information.
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