Freight Flow Associate

Position Summary

Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans using the Open Door Policy and applying these in executing business processes and practices.

• Operate forklift following company standards and guidelines by safely picking up, moving, placing, and positioning merchandise pallets.
• Complete work assignments and priorities using policies, data, and resources, collaborating with managers, coworkers, customers, and other business partners to identify priorities, deadlines, and expectations, carrying out tasks, communicating progress and information, determining and recommending ways to address improvement opportunities and adapting to and learning from change, difficulties, and feedback.
• Receive stocks and organize merchandise and supplies from distribution centers and suppliers throughout the facility by managing inventory flow following company policy and procedures, utilizing equipment appropriately, merchandising working inventory, handling exceptions, correcting shelf capacities, and completing and retaining required paperwork logs and other documentation.
• Provide member service by acknowledging the member and identifying member needs, providing guidance and support to members regarding self‑service technology, assisting members with purchasing decisions, locating merchandise, resolving member issues and concerns, and promoting the company’s products and services.
• Maintain the safety of the facility according to company policies and procedures by conducting safety sweeps, following forklift spotting procedures, handling and disposing of hazardous materials, following company steel standard guidelines, and correcting and reporting unsafe situations to management.
• Maintain the sales floor and merchandising presentation in accordance with company policies and procedures by properly zoning the area, stocking and rotating merchandise, removing damaged or out‑of‑date goods, setting up cleaning and organizing product displays, maintaining modular integrity, receiving, sorting, staging and delivering merchandise, ensuring prominent display of promotional and seasonal merchandise, processing defective merchandise, following company and regulatory policies and procedures for sanitation and food safety, and monitoring the area for shrink, security risks and safety.
• Ensure club pick‑up orders are filled by assisting with picking club pick‑up orders throughout the day and staging, ensuring products are selected and staged according to company policy and procedures, ensuring merchandising associates pick orders within an acceptable timeframe and are staged properly, and performing occasional audits for accuracy.
• Inventory:
  Handles moves and displays goods in safe and correct ways, tracks goods, maintains in‑stock levels, and controls shrinkage in a timely manner; reports poor inventory practices and low in‑stock levels in assigned area; uses inventory tools and equipment in safe and correct ways.
• Forklift:
  Operates and maintains forklifts in safe and correct ways; reports poor or unsafe conditions or practices in assigned areas; informs management when forklifts are not in proper working order.
• Technology:
  Proactively identifies customers who need help, actively engages them and assists them with technology services and items, models and helps others with technology services, identifies shrink opportunities and problems with products, services and work areas and takes steps to fix the problem; properly maintains equipment and ensures products are organized and stocked in correct ways and promptly fixes any problems.

• Embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported, and connected; creates opportunities for all associates to thrive and perform; helps to attract the best talent.
• Works as a team, builds strong and trusting relationships, communicates with impact, energy and positivity to motivate and influence.
• Strengthens the team by helping develop and mentor others, recognizes others’ contributions and accomplishments.