Retail Lead — Pet Care & Customer Service
Job in
Bismarck, Burleigh County, North Dakota, 58502, USA
Listed on 2026-09-09
Listing for:
PetSmart Store Support Group, Inc.
Full Time
position Listed on 2026-09-09
Job specializations:
-
Retail
Retail Associate/ Customer Service, Customer Service Rep, Retail Support -
Customer Service/HelpDesk
Retail Associate/ Customer Service, Customer Service Rep
Job Description & How to Apply Below
Pet Smart’s Experience Lead (Retail Customer Service Lead) drives exceptional pet parent service while upholding the company’s vision, mission, values, and strategy. This role partners to deliver loyalty-driven experiences, promotions, and strong store engagement, with shared responsibility for safety, cleanliness, and overall store performance.
The role emphasizes leadership, customer interactions, and effective teamwork to ensure a positive customer journey from initial contact to checkout and
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