Regional Rental Coordinator

If you are customer-focused, enjoy a fast-paced environment, and are passionate about supporting the agriculture and construction industry, consider joining the Butler Machinery team as a Regional Rental Coordinator. In this role, you will provide exceptional service to rental customers, support inside sales activity, and help drive growth across our rental operations. You’ll work in a first-class culture built on long-term relationships, teamwork, and dedication to delivering an industry-leading customer experience.

• Assist outside sales and customers with quotations, reservations, attachment/machine selections, contract creation, and insurance verification; transact all inbound calls and walk-in traffic.
• Complete call offs and contract returns. Verify machine hours.
• Perform quick damage inspections.
• Initiate service tickets as required.
• Establish new accounts, generate and qualify leads, warm‑call dormant accounts.
• Negotiate pricing within rate strategy. Log lost sales. Coordinate handoffs to outside sales.
• Coordinate with rental maintenance to keep repair states current and prioritize machines as rent‑ready based on reservation timelines.
• Coordinate delivery timing and customer expectations with transportation.
• Maintain a clean, merchandised showroom and organized inventory.
• Be guided by Butler’s mission statement and core values in everything you do.

• 1 year of business or sales related experience
• Professional verbal and written communication skills
• Strong customer service skills and attention to detail
• Strong decision‑making and adaptability experience
• Good time management and ability to multitask
• Self‑starter and capable of working with minimal direct supervision
• Ability to use sales quoting application, Excel, Microsoft Office
• Supportive and strategic‑minded
• Advanced analytical and problem‑solving skills
• Clear understanding of Butler’s Mission:
  To build long‑term relationships founded on trust, creating mutual growth and success.
• Commitment to Core Values:
  Our Team, Customer Driven, Integrity, Accountability, Excellence, and Safety
• Valid driver’s license and ability to meet company insurability guidelines

As a family‑owned business for three generations, we currently employ over 900 associates in 20 locations throughout North Dakota, South Dakota, Montana, and Nebraska. We are looking for self‑motivated, forward‑thinking individuals to join us in our continued growth and success. Along with ongoing professional development and growth opportunities, we offer a strong benefits package to support our team:

• 10% Annual Retirement Employer Contribution, with Additional 5% Discretionary Employer Contribution
• Health Insurance – 3 plan options
• Health Savings Account – Employer contribution up to $1,300/year
• Dependent Care Flex Spending Account
• Dental Insurance – 2 plan options
• Vision Insurance
• Basic Life/AD&D and Supplemental Life Insurance
• Employer paid Short‑Term Disability Coverage – 60% of base pay/salary
• Long‑Term Disability Coverage
• Maternity / Paternity Benefits
• Holidays
• Paid Time Off (PTO)
• 401(K) Plan
• Employee Assistance Program (EAP) – including Health Coaching
• Smart Dollar – employer paid financial planning program
• Legal Shield/d products
• Voluntary Benefit options - Cancer Insurance/Accident/Hospitalization

EOE /Vet/Disability