Inside Sales and Customer Service

Summary

Job title:

Inside Sales and Customer Service

Department:
Bismarck

Location:

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We’re looking for someone who’s passionate about putting the customer first. If you enjoy helping others succeed, love solving problems, and want to play a part in building up our local community, you’ll fit right in here. In this role, you’ll support our customers— from contractors to manufacturers— helping them get the tools, support, and solutions they need to do their best work.

Experience in the electrical field is a big plus, but attitude and a desire to grow with us matter most.

We’re a down-to-earth team that values initiative, collaboration, and people who care. If you bring the curiosity, we’ll bring the coaching.

Reports to:

Profit Center Manager

• Communication Proficiency

• Customer/Vendor Focus
• Personal Effectiveness/Credibility
• Technical Capacity
• Teamwork
• Detail-Oriented
• Flexibility
• A “Customer First” Mindset – genuinely driven to help people succeed

• Familiarity with Computers and Microsoft Products
• Two years of experience in the electrical industry or similar field

This job operates in a professional office and warehouse environment. You’ll use standard office equipment, and occasionally lift/move up to 50 pounds.

Supervisory Responsibilities:

No

• Provide outstanding service to new and existing customers (phone, email, and in person)
• Accurately write and manage customer orders, following sales policies
• Maintain and strengthen existing customer relationships
• Proactively meet or exceed monthly sales goals
• Collaborate with outside sales and other departments to serve customer needs
• Offer ideas to improve processes and service
• Follow up on quotes, orders, and materials in a timely manner
• Stay up to date on new products and services we offer

Compensation Range: $49920 to $70000 annually.

Other Compensation:
Profit Sharing.

Benefits available for this position are:

• Insurance
  - Medical, Dental, Vision Care for full-time positions
• Disability Insurance
• Life Insurance
• 401(k)
• Paid Sick Leave
• Paid Holidays
• Paid Vacation
• Health Savings Account (HSA) and matching
• Dependent Care Flexible Spending Account (FSA)
• Teledoc

CED is an Equal Opportunity Employer
- Disability | Veteran