Mitigation Technician Job Bismarck area,North Dakota USA,Trades / Skilled Labor

Mitigation Technician

Arrow Service Team is looking for a full-time Mitigation Technician! If you're looking for a fast-paced, team-driven environment with a new challenge every day and the opportunity to help people during difficult situations, a career in the restoration industry may be the perfect fit for you. Arrow Service Team offers strong opportunities for career growth and advancement within both the department and the company.

Arrow Service Team is based out of Bismarck ND and is the leader in the disaster restoration industry in North Dakota. We have built our heritage one project at a time, establishing a reputation for performance, integrity, and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms, or other disasters, we deliver on our promise to provide extraordinary care while serving people in their time of need!

Our passion for quality and customer service drives everything we do.

We are looking for a positive, empathetic, and punctual individual that possesses an urgency to help people get their lives back to normal following a disaster.

Normal working hours are from 7:30am to 5pm (with some flexibility) Monday through Friday. Individual must have the on-call ability to respond to occasional emergency calls which primarily result from water loss and flooding. After hours on-call status is on a rotating weekly schedule (approximately every 6 to 8 weeks currently) and includes on-call pay (time and a half), an availability bonus, and a per site visit bonus!

Duties in this position include water removal/extraction, demolition of damaged property, documentation, as well as equipment setup and project monitoring. You will be working in a team environment and under instruction of a lead. Arrow provides and assigns company vehicles (typically a box truck) with the power tools necessary to complete carpentry jobs. Basic individual hand tools are employee provided.

Initial training will be on the job with our experienced mitigation team. Estimated training is 2 weeks but depends on overall progress.

We look forward to investing in your future!

Primary

Job Responsibilities:

Receive and review work/job orders every morning.
Ensure work vehicle (box truck or van) is properly stocked with necessary supplies and equipment needed for the day.
Finding and stopping the water source.
Water extraction.
Setting up air moving, drying, dehumidifying, and/or specialty equipment.
Moving items (personal property) to prevent further damage.
Demolition – Removal and disposal of wet/damaged building materials.
Gathering of samples (such as carpet, carpet pad, baseboard, casing, flooring, drywall, paint, etc.).
Documentation of damage such as photographs (pre-existing damage, pre and post work), moisture meter readings, secondary damage, scoping, etc.).
Obtaining Drying authorization and collecting deposit.
Final job walk and clean-up (checking for nails, screws, staples, forgotten samples, etc.).
Maintain and clean equipment.

Experience and Skills:

Experience in mitigation, carpet cleaning, or restoration work preferred but not necessary. Willing to train the right person
Experience working from a work van or box truck a plus
Effective and professional communication skills with teammates and management
Excellent customer service skills including the ability to show empathy
Positive attitude and willingness to learn
Basic math skills

Physical Demands:

Lift (constantly) 5-10 lbs., lift (frequently) 10-40 lbs.
May involve significant stand/walk/ push/pull.
Occasional climbing (ladders, scaffolding, etc.), balancing, crouching, frequent stooping, reaching, kneeling, and handling.
Ability to work in confined spaces and at heights (occasionally).
Exposure to weather conditions with temperatures ranging from mild to moderate cold/heat. Most jobs are indoors (climate controlled).
Exposure to noise levels ranging from moderate to loud (occasional to frequent).

Pay:

Starting wage negotiable but largely depends on experience, diversity of skillsets, industry knowledge, and ability (DOE).
Increased hourly wage (hazard pay) based off job classification and PPE (personal protective equipment) requirements. Examples include mold, trauma, sewage, etc.
90-day review (potential for wage adjustment).
Annual reviews scheduled thereafter within department review cycle (potential for wage adjustment if applicable).
On-call emergency after hours pay (time and a half, an availability bonus, and a per site visit bonus) once deemed eligible to participate, per occurrence, and within a rotating schedule.
Eligible for over-time pay.

Benefits:

Paid Vacation
Profit Share
6 Observed Paid Holidays
Health Insurance
Dental and Vision Insurance
Life Insurance
401(k) (with a set matching percentage)
Fully paid training

Schedule:

40 to 45 hours per week, Monday through Friday, typically 7:30am through 5pm. Occasional 6:30am starts to accommodate any travel distance outside of the Bismarck/Mandan ND area.
Occasional over-nights with hotel room…