Software Developer II - Customer Care & Billing Utility Software; Front End

Company Overview

For more than 50 years, NISC has developed and implemented enterprise‑level and customer‑facing software solutions for over 960+ utilities and broadband services across North America. Our mission is to deliver technology solutions and services that are member‑focused, quality‑driven, and value‑priced, helping our members serve their communities through innovative software products, services, and outstanding customer support.

NISC is always seeking talented software developers and engineers who are motivated, collaborative, and excited to solve complex challenges. We are especially interested in individuals with experience working on full‑stack development and heavier front‑end work. This role will be on our iVUE Connect Utility Customer Care & Billing Software Development team, which provides dynamic pricing options and enhanced customer service to our members.

• Design and build responsive web applications
• Stand up RESTful web services
• Container‑driven development (Kubernetes, microservices)
• Collaborate with cross‑functional teams to research, design, and implement new features
• Research, analyze, and resolve moderately complex customer issues and bugs
• Unit test and integration test code as needed
• Follow all established software development methodologies and procedures
• Explore and prototype intelligent agent‑based features that enhance user experience or automate workflows
• Other duties as assigned

• Generally, requires 5+ years' experience in software development
• Proficient with Angular and/or Type Script
• Java or other object‑oriented programming experience
• Experience with RDBMS (Postgres, Oracle)
• Experience with automated testing methods (Unit, Integration, Contract, End‑to‑end)
• Experience with cloud technology stack (AWS, Kubernetes, Spring Boot, Kafka, SSO, Cassandra)
• Proficient in developing responsive content and managing performance optimization
• Understanding of modern software engineering principles (managing complexity, abstraction, separation of concerns, modularity, cohesion, coupling)
• Working knowledge of web trends, architecture, and deployment patterns
• Experience with Git, including branching/merging workflows
• Understanding of Test‑Driven Development and validating acceptance criteria
• Experience with JIRA, Confluence, Bitbucket, Bamboo
• Leverage generative AI tools and technologies to enhance productivity, creativity, and problem‑solving within the scope of the role
• Commitment to NISC's Statement of Shared Values

Hybrid from the following office locations:

• Blacksburg, VA
• Cedar Rapids, IA
• Lake Saint Louis, MO
• Mandan, ND

Hybrid

Schedule:

Minimum of working 3 days per week out of an office location and ability to work up to all 5 days a week from an office location.

Required days from an office location:
Tuesday and Wednesday – the third required day will be up to the candidate and their supervisor to choose.

• Integrity – We are committed to doing the right thing – always.
• Relationships – We are committed to building and preserving lasting relationships.
• Innovation – We promote the spirit of creativity and champion new ideas.
• Teamwork – We exemplify the cooperative spirit by working together.
• Empowerment – We believe individuals have the power to make a difference.
• Personal Development – We believe the free exchange of knowledge and information is absolutely necessary to the success of each individual and the organization.

• Medical, Dental and Vision Insurance.
• Health Savings Account (HSA) with $100 monthly contributions from NISC.
  • Like to walk? Improve your overall wellness knowledge? Ability to earn up to $800 additional dollars into your HSA each year through our Wellness Rewards program.
• Dependent Care Flexible Spending Account (FSA) thru Paylocity.
• Fully covered life insurance up to x3 annual base salary.
• Fully covered short‑and long‑term disability.
• 401(k), traditional or Roth, with employee match up to 6% and employer 4% salary base contributions.
• PTO accrual levels dependent on years of service, 120 Life Leave Event hours, Holiday Week, and 9 paid holidays.
• $2,500 Interest‑FREE technology loan program.
• $25,000…