Receptionist​/Concierge

Receptionist/Concierge page is loaded## Receptionist/Concierge locations:
Covenant Living of Bixby - Bixby, OKtime type:
Full time posted on:
Posted Todayjob requisition :
R##
* We Are Inspired to Serve. Join us!
* Covenant Living of Bixby is seeking a Full-Time Concierge responsible for the daily office duties and customer service for our Residents, staff and visitors. The position has a variety of other duties including answering phones, scheduling maintenance & transportation, creating flyers & business forms in a manner that promotes Covenant Living in a positive, professional way.
*** In this role, the Receptionist will:
**** Answer all telephone calls as quickly as possible in a polite, personal, and friendly manner. Transfers calls appropriately.
* Monitor emergency system, directs staff to emergent situations, assist with monthly fire drills, call emergency personnel as appropriate, completes resident checks as appropriate to specific desk
* Greet all visitors and see that they are directed to the appropriate department or individual who can assist them, ensuring that Assisted Living Care Givers/visitors/contractors sign in and wear appropriate badges according to policy and procedure.
* Ensure that Concierge/reception desk area are kept clean and organized after each shift.
* Schedule transportation for doctor appointments, Maintain calendar schedules, create flyers & weekly Highlights. Coordinate and communicate the transportation to Nursing Department weekly. Notify Transportation Driver as necessary to coordinate transportation/Activity trips.
* Assist residents in signing up for programs and activities and assist Business Office with Resident statements and monthly rent process.
* Is knowledgeable about all office equipment and monitors equipment, reports supply need and issues to HR/Business Office Manager.
* Receive packages and assiste UPS, FedX with individual Resident deliveries when necessary & inform residents/staff of packages to pick up.
* Manage maintenance requests through Worxhub ,input requests into system, and communicates to appropriate staff urgent or emergent situations.
* Complete Ancillary charge sheets and collect forms weekly from dining areas in accordance to procedure.
* Support other departments with clerical needs as assigned by the HR/Business Office Manager.
* Support team members with shift coverage and or updates when necessary for Weekend Per-diem staff.
* Balance cash receipts for employee & guest meal tickets and maintain daily deposits during the rent check collections and hand off to the HR/Business Office Manager to process and review all outstanding payments by the 20th of the month.
*** The ideal candidate will have:
**** High school education or equivalent.
* One year of clerical experience , Assisted & Residential knowledge is helpful.
* Highly organized, detail oriented, good customer service and communication skills both verbal and written in English. .
* Pleasant personality and telephone voice.
* Ability to remain calm in an emergency situation.
* Complete confidentiality when circulating general information.
* Knowledge of computers, and other programs including Microsoft Office Suite.
* Interest in and desire to work with older adults.
** Compensation Pay Range:**$12.83 - $15.40 per hour
** Reasonable Pay Estimate
** A reasonable estimate of the pay range for this position is $12.83 - $15.40 per hour. There are numerous factors taken into consideration in determining the actual offered rate of pay, including but not limited to: job-related qualifications, experience, skills, education, geographic location, and consideration of internal and external equity.
** For full time employees, we offer a generous benefits package that includes:
*** Medical, dental and vision insurance
* Employer paid group term life and disability
* Paid Time Off (PTO) & six paid holidays
* 403(b) with a 3% employer match
* Fitness center use at most facilities.
* Various voluntary benefits:* + Life, AD&D  + Tuition assistance and scholarships  + Employee assistance program  + Legal services, home/auto insurance, discount purchasing program  + Pet Insurance## For more information about Covenant…