Digital Experience Specialist

Digital Experience Specialist

Bixby Main Branch - Bixby, OK 74008

As our Digital Experience Specialist
, you will support and enhance the digital experience for the Bank’s business customers using Jack Henry digital banking solutions including Banno Business and related platforms. This role serves as a subject matter expert for business digital services, supporting onboarding, troubleshooting, training, and ongoing relationship management.

Full‑time position. Usual days and hours are Monday through Thursday, 8:00 am to 4:30 pm and Friday, 8:00 am to 4:00 pm.
Hours vary depending on business needs.

• High School Diploma or GED.
• Two‑plus years of experience in banking, business banking, treasury services, or digital banking support.
• Proficient in Microsoft programs including Excel, Word, Outlook, etc.
• Analytical and problem‑solving skills.
• Excellent interpersonal, verbal, and written communications.

• Commitment to community investment and engagement.
• Family owned and locally operated.
• Dedication to team member learning and development.
• Visible leadership with a commitment to service.

• Administer and support Banno Business Digital Banking for commercial and small business customers.
• Perform business customer enrollments, entitlements, user permissions, and maintenance.
• Serve as the primary digital contact for business banking clients.
• Lead digital onboarding for new business accounts.

Mabrey Bank is dedicated to providing the personalized service of a family‑owned bank, while delivering financial offerings and technologies of larger, national institutions. With a legacy spanning four generations, the Mabrey family has played a pivotal role in providing consistent leadership to both the organization and communities served.

Mabrey Bank is an equal‑opportunity employer. We are continuously committed to providing equal employment to all qualified applicants. Teammates and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.