Medical Assistant; MA

Medical Assistant (MA) – Bixby, Oklahoma

Bluestem Family Medical (BSFM) – Full-Time, Hourly – Clinical Operations – Reports to Physician Owner, Practice Manager, or Clinical Supervisor.

Rooted In Care For The Long Haul

At Bluestem Family Medical, we believe healthcare should feel personal, approachable, and centered around long‑term relationships — not rushed visits or one‑size‑fits‑all care. Our clinic was built to provide compassionate family medicine for children, adults, and seniors throughout the Bixby community and surrounding areas. We focus on treating the whole person by combining evidence‑based medicine with thoughtful, relationship‑driven care. Whether you are coming in for preventive wellness, chronic condition management, pediatric care, men’s health, same‑day sick visits, or long‑term health planning, our goal is to create a healthcare experience where patients feel heard, respected, and genuinely cared for.

The Medical Assistant (MA) serves as a critical member of the Bluestem Family Medical clinical team and is responsible for supporting physicians and other healthcare professionals in delivering high‑quality, patient‑centered care. The MA performs clinical, administrative, and patient‑care support functions within the scope permitted by Oklahoma law, federal regulations, organizational policies, and physician delegation.

The MA promotes patient safety, quality outcomes, regulatory compliance, and exceptional customer service while helping maintain efficient clinic operations. This position requires professionalism, confidentiality, compassion, attention to detail, and the ability to work effectively with patients of all ages.

Clinical Duties

Patient Intake and Rooming

Greet and escort patients to examination rooms.

Obtain and document:

• Chief complaint
• Vital signs
• Height and weight
• BMI
• Pulse oximetry
• Medical history updates
• Medication reconciliation
• Allergies
• Tobacco use status
• Social history updates

Prepare patients for examinations and procedures.

Ensure accurate documentation in the Electronic Health Record (EHR).

Clinical Support

Assist providers with:

• Routine examinations
• Minor office procedures
• Injections and immunizations
• Point‑of‑care testing
• EKGs
• Ear lavage
• Wound care
• Suture removal
• Splint application
• Specimen collection and processing
• Venipuncture (if trained and competency verified)
• CLIA‑waived laboratory testing

Medication Administration

Under physician or authorized provider delegation and consistent with Oklahoma law:

• Administer vaccines
• Administer injectable medications
• Administer oral medications
• Document medication administration accurately
• Monitor and report adverse reactions

Diagnostic Testing

Perform and document:

• EKGs
• Spirometry (if applicable)
• Hearing screening
• Vision screening
• Point‑of‑care laboratory testing
• Urinalysis
• Rapid strep testing
• Influenza testing
• COVID testing
• Pregnancy testing
• Other CLIA‑waived tests approved by the practice

Care Coordination

• Facilitate referrals
• Coordinate diagnostic testing
• Obtain medical records
• Assist with prior authorizations
• Communicate provider instructions to patients
• Support chronic care management workflows

Administrative Duties

Scheduling and Registration

• Schedule appointments
• Verify patient demographics
• Update insurance information
• Assist with patient registration
• Coordinate follow‑up appointments

Documentation

• Maintain accurate medical records
• Scan and upload documents
• Process forms and records requests
• Ensure documentation meets organizational standards

Telephone Triage Support

Within established protocols:

• Receive patient calls
• Route clinical concerns appropriately
• Schedule urgent appointments when indicated
• Escalate emergencies immediately

Medical Assistants shall not independently diagnose, assess, or provide medical advice beyond approved protocols.

Infection Prevention and Safety

• Follow OSHA Bloodborne Pathogens standards
• Utilize appropriate personal protective equipment (PPE)
• Maintain examination room cleanliness
• Disinfect equipment and patient‑care areas
• Properly handle and dispose of biohazardous materials
• Follow CDC infection‑control guidelines
• Participate in emergency preparedness activities

Quality and…