Medical Assistant (MA)

Bluestem Family Medical (BSFM)
Position Title: Medical Assistant (MA)
Department: Clinical Operations
Reports To: Physician Owner, Practice Manager, or Clinical Supervisor
FLSA Status: Non-Exempt (Hourly)
Location: Bixby, Oklahoma
Employment Type: Full-Time

The Medical Assistant (MA) serves as a critical member of the Bluestem Family Medical clinical team and is responsible for supporting physicians and other healthcare professionals in the delivery of high-quality, patient-centered care. The Medical Assistant performs clinical, administrative, and patient-care support functions within the scope permitted by Oklahoma law, federal regulations, organizational policies, and physician delegation.

The Medical Assistant promotes patient safety, quality outcomes, regulatory compliance, and exceptional customer service while helping maintain efficient clinic operations. This position requires professionalism, confidentiality, compassion, attention to detail, and the ability to work effectively with patients of all ages.

Greet and escort patients to examination rooms.

Obtain and document:

• Chief complaint
• Vital signs
• Height and weight
• BMI
• Pulse oximetry
• Medical history updates
• Allergies
• Social history updates

Prepare patients for examinations and procedures.

Ensure accurate documentation in the Electronic Health Record (EHR).

Assist providers with:

• Routine examinations
• Minor office procedures
• Injections and immunizations
• EKGs
• Wound care
• Suture removal
• Splint application
• Specimen collection and processing
• Venipuncture (if trained and competency verified)
• CLIA-waived laboratory testing

Under physician or authorized provider delegation and consistent with Oklahoma law:

• Administer injectable medications
• Administer oral medications
  
  Document medication administration accurately
• Monitor and report adverse reactions

Perform and document:

• EKGs
• Spirometry (if applicable)
• Hearing screening
• Vision screening
• Point-of-care laboratory testing
• Urinalysis
• Rapid strep testing
• COVID testing
• Pregnancy testing
• Other CLIA-waived tests approved by the practice

• Facilitate referrals.
• Obtain medical records.
• Assist with prior authorizations.
• Communicate provider instructions to patients.
• Support chronic care management workflows.

• Scheduling and Registration
• Schedule appointments.
• Update insurance information.
• Assist with patient registration.
• Coordinate follow-up appointments.

• Maintain accurate medical records.
• Scan and upload documents.
• Process forms and records requests.
• Ensure documentation meets organizational standards.

Within established protocols:

• Route clinical concerns appropriately.
• Schedule urgent appointments when indicated.

Medical Assistants shall not independently diagnose, assess, or provide medical advice beyond approved protocols.

• Disinfect equipment and patient-care areas.
• Properly handle and dispose of biohazardous materials.
• Follow CDC infection-control guidelines.
• Participate in emergency preparedness activities.

Support compliance with:

• HIPAA Privacy Rule
• HIPAA Security Rule
• HITECH Act
• OSHA standards
• CLIA regulations
• Oklahoma healthcare regulations
• CMS quality initiatives
• Commercial payer requirements
• Practice policies and procedures
• Quality improvement projects
• Clinical audits
• Population health activities

• Attend required meetings and training.
• Maintain certifications and competencies.
• Assist during emergencies.
• Support workflow optimization initiatives.
• Perform other duties as assigned within scope of practice.

Must possess one of the following:

• High school diploma or GED and completion of an accredited Medical Assistant training program; or
• Equivalent military medical training; or
• Relevant healthcare experience acceptable to the practice.

Preferred:

Minimum three (3) year of Medical Assistant experience in:

• Family Medicine
• Primary Care
• Internal Medicine
• Pediatrics
• Urgent Care

New graduates may be considered.

Although Oklahoma does not currently license Medical Assistants, BSFM strongly prefers nationally certified Medical Assistants.

Required certifications include one or more of the following:

American Association of Medical Assistants (AAMA) :
Certified Medical Assistant (CMA)

National Health career Association (NHA) :
Certified Clinical Medical Assistant (CCMA)

American Medical Technologists (AMT) :
Registered Medical Assistant (RMA)

National Center for Competency Testing (NCCT) :
National Certified Medical Assistant (NCMA)

National Association for Health Professionals (NAHP) :
Certified Medical Assistant (CMA)

Must possess or obtain within 90 days of hire:

• Basic Life Support (BLS)
• American Heart Association (AHA) BLS Provider; or
• Equivalent employer-approved certification