Nurse Navigator; Heart Failure

Full Time

Shift: Monday
- Friday 8:00am - 5:00pm no weekend or Holidays

Experienced Cardiac RN preferred, not a new grad position.

The nurse navigator is a key member of the Heart Failure Team, providing for time-sensitive cardiac nursing expertise followed by continued clinical oversight and care coordination for patients admitted with a diagnosis of heart failure within the hospital. This position assists in the execution and evaluation of evidence-based processes to achieve the goal of excellent care and expected outcomes.

Has completed the basic professional curricula of a school of nursing as approved and verified by a state board of nursing, and holds or is entitled to hold a diploma or degree therefrom.

• Valid multi-state or State of Oklahoma Registered Nurse License.
• Optimal Medical Therapy certification through the Heart Failure Society of America within 6 months of hire.

Minimum three years of clinical nursing experience, with a minimum of one year Critical Care experience, preferred.

• Customer-focused approach, with a broad definition of customer.
• Proficiency in applying nursing theories, evidence-based nursing knowledge, problem solving skills.
• Knowledge of pathophysiology of specific disease processes.
• Understanding of heart failure treatment modalities and rationales including:
  Guideline Directed Medical Therapy, therapeutic devices, remote monitoring devices, pre and post treatment care management of patients, and recognition of signs and symptoms of worsening heart failure.
• Understanding of current clinical practice guidelines for heart failure treatment plan (i.e., AHA/ACC/HFSA expectations).
• Effective skills in collaboration, coaching, mentoring, listening, participative decision-making, negotiating and team building.
• Effective verbal and written communication skills, tact and positive demeanor.
• Effective computer skills (i.e., Excel, Word, Power Point, etc.).
• Ability and desire to establish and maintain rapport with physicians and organizational personnel.
• Outcomes driven decision making.
• Ability to plan, develop, implement and administer health related programs.
• Ability to work autonomously, establishing benchmarks for success, and reporting these.
• Demonstrates understanding of and commitment to the organization's mission and values.

• Concurrently review the multidisciplinary care of emergent and acute care patients with a diagnosis/initial presentation of heart failure according to the most recent AHA/ACC/HFSA Guidelines for Management of Heart Failure.
• Perform a socio-economic evaluation related to medication therapies and payor sources to optimize compliance.
• Establish patient relationships by assessing the patient/family’s understanding of the plan of care, medical terminology, disease process, medications, and assisting with adjustment to diagnosis and adherence to the treatment plan.
• Assess if each patient has been provided appropriate education materials/supplies and communicates with the clinical staff/managers/case management/social work as needed to optimally serve all clients.
• Perform nursing practices proficiently by maintaining accurate documentation, using appropriate channels of referral and working effectively with other health care team members.
• Oversee continuity of care and remains a point of contact throughout the patient's hospitalization.
• Coordinates heart failure post discharge activities.
• Participates in support activities for the heart failure patient through education, caregiver support, and possibly end of life care discussions.
• Actively collaborates with the clinical staff and the patient/representative during the hospitalization.
• Participates in heart failure support activities, including staff training being available for post discharge questions/concerns of care coordination.
• Actively participates in the heart failure service-line's patient care activities, including committees supporting the heart failure program process improvement, program work groups, and the Heart Failure clinic.
• Contributes to efforts to ensure quality services are provided on a timely basis and in a cost-effective manner.

The carrying out of non-routine procedures under constantly changing conditions, in conformance with general instructions from supervisor.

Coordinates activities of others (does not supervise). Works directly with…