Certificate Program Coordinator

Job Description

The Program Coordinator provides comprehensive student support, administrative, and operational services for the School of Public and International Affairs' (SPIA) graduate certificate programs. Serving as a primary point of contact for certificate students, faculty, and university partners, the position supports student progress from inquiry through completion while ensuring compliance with University and Graduate School policies.

The coordinator manages course scheduling, student records, enrollment support, and faculty administrative needs, and plays a key role in program communications, events, accreditation support, and alumni engagement. This position also provides cross-campus and cross-program support, serving as a backup coordinator for other SPIA graduate and undergraduate programs as needed.

Required Qualifications

Bachelor's degree or equivalent professional experience in academic administration, customer service, program support, or a related professional setting.

Demonstrated professional written and verbal communication experience, evidenced by roles requiring regular correspondence, documentation, or stakeholder interaction.

Proven experience managing multiple priorities and deadlines simultaneously in a fast-paced, detail-oriented work environment.

Documented experience applying or working within institutional, organizational, or regulatory policies and procedures in a professional setting.

Demonstrated ability to work independently with minimal supervision, including responsibility for managing tasks, workflows, or projects.

Preferred Qualifications

Proficiency with productivity and collaboration tools, including Microsoft Word, Excel, PowerPoint, Outlook, and Google Workspace (Docs, Sheets, Drive, Calendar).

Experience providing administrative, programmatic, or operational support requiring accuracy, organization, and consistent follow-through.

Pay Band

5

Overtime Status

Non-Exempt:
Eligible for overtime

Appointment Type

Regular

Salary Information

$20.00 to $25.00 per hour

Hours per week

20

Review Date

February 20, 2026

Additional Information

The successful candidate will be required to have a criminal conviction check.

About Virginia Tech

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College.

The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually.

Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development.

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.

If you are an individual with a disability and desire an accommodation, please contact Kelly Crist at kcrist during regular business hours at least 10 business days prior to the event.