Program Support Specialist

Job Description

The Department of Finance, Insurance, and Business Law in the Pamplin College of Business is seeking a highly organized and detail-oriented Program Support Specialist to support the department’s faculty, staff, students, and daily operations. This role involves preparing highly technical course materials, correspondence, and committee-related assignments; coordinating departmental faculty activities; creating spreadsheets; performing data entry; drafting, proofreading, and editing documents; assisting with committee activities;

managing the department website and social media platforms; performing assigned fiscal tasks; and providing backup support for other departmental positions as directed by the Lead Administrative Manager.

Work Location & Flexibility:
The Program Support Specialist will be fully on‑site for the first twelve months, after which the role may transition to a hybrid schedule with up to one day of telework per week, subject to departmental needs.

• Demonstrated experience providing administrative support in an academic, higher‑education, or professional office environment.
• Demonstrated proficiency using Microsoft Office applications, including Word, Excel, Outlook, and other standard office technology.
• Experience preparing, editing, and proofreading professional correspondence, reports, or other business documents with a high degree of accuracy.
• Experience managing multiple priorities, maintaining confidential information, and supporting a variety of administrative functions in a fast‑paced environment.

• Experience supporting faculty, academic programs, or departmental operations within a college or university environment.
• Experience using university administrative systems such as Banner, Hokie Mart, Emburse, Cash Net, or similar enterprise resource planning systems.
• Knowledge of university policies, procedures, and administrative processes related to higher education operations.
• Experience maintaining department websites, social media platforms, or other communication tools to support departmental outreach and engagement.

The successful candidate will be required to have a criminal conviction check.

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.